Transaction status

DigiTax Queueing system

DigiTax provides the following:

Asynchronous functionality that automatically retries eTIMS
Get notifications on transaction statuses via Callback URLs
Throttling traffic between the businesses throughput and eTIMS

These features are possible due to the DigiTax Queueing system.

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You don't run the risk of double-entry
Every transaction that interacts with eTIMS is first off entered into the DigiTax Queueing system to mitigate against possible eTIMS intermittency and downtime or slow response rate.

The different transaction statuses and what they mean

Since transactions are first off entered into the DigiTax Queueing system, we give you the following statuses - Pending, Failed, Submitted (not applicable for items) and Completed. Below is a table explaining what they mean and your next actions.

Transaction statuses

Status	Meaning	Action
Pending	The transaction has been queued in the DigiTax Queueing system. This is the initial status before eTIMS responds to our attempt to sync with their system.	Check in later. If you set up Callback URLs, we'll post to your system when the eTIMS sync is done. Expect a status of either Failed or Completed.
Failed	eTIMS sync is complete. eTIMS rejected the transaction.	Please initiate another transaction. If this persists for several transactions, kindly initiate an email/ chat with us for DigiTax support team to intervene. (DigiTax chat is at the bottom right of any page)
Completed	eTIMS sync is complete. eTIMS has accepted the transaction, and we have the final data in DigiTax accessible via Dashboard, Apps, or API.	For ITEM: You can now create a sale with this item\ For SALE: You now have the `etims_url`, and invoice metadata (`signature` and `internal_data`)
Submitted (Only applies to Sales and Credit Notes)	This status is rare eTIMS sync is complete. However, we do not have the final data from their system.	Kindly initiate an email/ chat with us for DigiTax support team to intervene. (DigiTax chat is at the bottom right of any page)